Provider Outreach and Education Advisory Group (POE-AG) Minutes: November 13, 2024

Published 12/04/2024

The Jurisdiction J and Jurisdiction M Part A POE Advisory Group (POE-AG) meeting was held on Wednesday, November 13, 2024.

Welcome

POE-AG members were welcomed by the facilitator.

POE-AG Charter

Review of Goals and Purpose — Part A POE-AG Charter

Old Business

Prior POE-AG Suggestions/Recommendations

  • At the August 14, 2024, POE-AG meeting, a request for further education regarding Transurethral Waterjet Ablation and Percutaneous left atrial appendage closure (LAAC). 
    • Benign Prostatic Hyperplasia and Transurethral Waterjet Ablation of the Prostate
    • Closing the Gap: Left Atrial Appendage Closure Module

Past Live Education Events

  • 2024 MACtoberfest® September 23 – 25, 2024, was a huge success!

Feedback
Several members attended the Mayfest sessions and felt they were educational and informative.

New Business

Upcoming Part A Events

  • Hot Topic Tuesday Teleconferences (palmettogba.com)
  • Meet Your MAC Thursdays — Registration Full for November 14 and 21
  • All Provider Enrollment inquiries should register for PE Open House 
  • Autumn Run Education Tour 
    • Tuesday, Nov. 12 — Birmingham, Ala.
    • Wednesday, Nov. 13 — Nashville, Tenn.
    • Thursday, Nov. 14 — Atlanta, Ga.
    • Friday, Nov. 15 — Charlotte, N.C.
    • Monday, Nov. 18 — Richmond, Va. 
  • Part A Day of Learning: Renal Failure, ESRD and Dialysis Webinar: November 18, 2024, at 11 a.m. ET
  • Part A Day of Learning: IMRT Webinar: November 18, 2024, at 1 p.m. ET
  • Part A Top 10 Claim Submission Error Quarterly Analysis Report Webinar: November 18, 2024, 2:30 p.m. ET
  • Additional Documentation Requests: Responding to an ADR Webinar: November 19, 2024, at 11:30 a.m. ET
  • Part A Quarterly Medicare Updates Overview Webinar: November 21, 2024
  • Additional Documentation Requests: Responding to an ADR Webinar: December 10, 2024, at 11:30 a.m. ET

Feedback
Members had no feedback.

Website Self-Paced Learning

Web-Based Training (WBT) Report 

  • August 
    • JJ Part A: The most popular WBT was the Patient Discharge Status Codes & Hospital Transfers Modules with 47 views, and the second most popular WBT was EDI Enrollment Instructions Guide Module with 39 views
    • JM Part A: The most popular WBT was the Basics of Provider Level Balance (PLB) Reason Codes Module with 42 views, and the second most popular WBT was the DDE Module 3 — Claims with 35 views
  • September
    • JJ Part A: The most popular WBT was the EDI Enrollment Instructions Guide Module with 37 views. The second most popular WBTs were a tie; the Targeted Probe and Educate Process Module and Patient Discharge Status Codes & Hospital Transfers Modules with 32 views.
    • JM Part A: The most popular WBT was the Direct Data Entry (DDE) Module 3 — Claims with 53 views and the second most popular was the DDE Module – Quick Reference with 40 views
  • October
    • JJ Part A: The most popular WBT was the EDI Enrollment Instructions Guide Module with 41 views, and the second most popular was the Patient Discharge Status Codes & Hospital Transfers Module with 39 views
    • JM Part A: The most popular WBT was the Appeals Overview for Providers Module with 58 views, and the second most popular WBT was the Medicare Credit Balance Report Module with 46 views

Feedback

  • Members had no feedback.

CMS Initiatives

Comprehensive Error Rate Resting (CERT)
Palmetto GBA compiles resources and develops checklists to help guide you when responding to CERT documentation requests. The CERT information is used to build many of the POE presentations and articles. Healthcare providers retain responsibility to submit complete and accurate documentation upon request to Medicare.

Open Discussion

Members approved the 2025 Part A POE-AG meetings be held on Thursday and the following dates: 

  • February 13, 2025, 11 a.m. ET
  • May 14, 2025, 11 a.m. ET
  • August 14, 2025, 11 a.m. ET
  • November 13, 2025, 11 a.m. ET

The next POE-AG teleconference is February 13, 2025, at 11 a.m. ET. 


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